Q Chapter 1 of our textbook talks about the many factors that influence the way customers are served. The global economy, technology, economic changes like recessions, more women in the workforce, and government regulations are a few key factors affecting customer service. Now we can add a global pandemic to that list of factors. Social distancing has revolutionized the way service is provided, in both positive and negative ways. Smart businesses (and their employees) recognize and incorporate these changes in ways that benefit both the organization and consumer. Read the article on the link below and pick one of the topics of specific interest to you. Describe how this topic relates to customer service and contributes to the “New Normal” happening right before our eyes. How will this topic affect the way organizations meet customer needs? https://www.politico.com/news/magazine/2020/03/19/coronavirus-effect-economy-life-society-analysis-covid-135579 (Links to an external site.) Your initial post should be 150 words minimum. Please respond to two other students, with a substantive reply (25 words minimum).